Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSEC2111 Mapping and Delivery Guide
Apply security procedures to manage intoxicated persons

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSEC2111 - Apply security procedures to manage intoxicated persons
Description
Employability Skills
Learning Outcomes and Application This unit specifies the skills and knowledge required to apply security procedures to manage intoxicated persons.It includes:clarifying and applying standard operating procedures and workplace policies to comply with legal rights and responsibilities when performing security workmaintaining situational awareness and acting early to identify security risks and persons demonstrating disorderly behaviour or signs of intoxicationfinding options to assist intoxicated persons to comply with venue rules in a manner that avoids aggression or hostility.It applies to people working under general supervision as members of a security team.This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm and comply with work procedures and legal requirements for managing intoxicated persons.
  • Read work instructions and standard operating procedures for work in venues where persons may be intoxicated, and clarify requirements with relevant persons.
  • Read workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities when maintaining security in venues where people may be intoxicated.
       
Element: Prepare for work at venue.
  • Select and use communication equipment, and clarify reporting requirements with relevant persons.
  • Check venue layout and confirm access and exit points, locations of facilities and emergency equipment.
       
Element: Monitor the work area, and identify and assist intoxicated persons.
  • Maintain observation and situational awareness of noise levels, drink orders and individual and crowd behaviour to detect early warning signs of security risks.
  • Where early warning signs are detected, intervene early to offer options to prevent intoxication.
  • Maintain a visible presence and provide information, instructions and assistance using professional and courteous communication that accounts for individual social and cultural differences.
  • Promptly identify persons showing signs of intoxication or disorderly behaviour.
  • Ascertain cause of behaviour and assess intoxication level using calm, courteous and respectful oral and non-verbal language.
  • Assess behaviour against venue rules and offer options to ensure compliance in a manner that avoids aggression or hostility.
       
Element: Report security risk and complete incident documentation.
  • Report security risk and request assistance following standard operating procedures.
  • Record security incident details using a notebook in accordance with workplace requirements.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Read work instructions and standard operating procedures for work in venues where persons may be intoxicated, and clarify requirements with relevant persons. 
Read workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities when maintaining security in venues where people may be intoxicated. 
Select and use communication equipment, and clarify reporting requirements with relevant persons. 
Check venue layout and confirm access and exit points, locations of facilities and emergency equipment. 
Maintain observation and situational awareness of noise levels, drink orders and individual and crowd behaviour to detect early warning signs of security risks. 
Where early warning signs are detected, intervene early to offer options to prevent intoxication. 
Maintain a visible presence and provide information, instructions and assistance using professional and courteous communication that accounts for individual social and cultural differences. 
Promptly identify persons showing signs of intoxication or disorderly behaviour. 
Ascertain cause of behaviour and assess intoxication level using calm, courteous and respectful oral and non-verbal language. 
Assess behaviour against venue rules and offer options to ensure compliance in a manner that avoids aggression or hostility. 
Report security risk and request assistance following standard operating procedures. 
Record security incident details using a notebook in accordance with workplace requirements. 

Forms

Assessment Cover Sheet

CPPSEC2111 - Apply security procedures to manage intoxicated persons
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSEC2111 - Apply security procedures to manage intoxicated persons

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: